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My family and visited this hotel this past weekend for Mother's Day. I could not believe the customer service that we received remarkable moving forward whenever visit ocean city this will be my home away from home. We had 2 beds and a couch that let into a bed everything we needed was in the room, staff was so nice CAN'T WAIT TO GO BACK AWESOME GREAT JOB HOWARD JOHNSON.
This will be the 9th vacation my kids and i have taken to Ocean City, the 8th at the Howard Johnson Oceanfront Plaza. We wouldn't stay anywhere else! The hotel itself is awesome. Always clean, room is always impeccable! The staff though......that's why we come back, they're AMAZING!!! Mary Susan, Janice, everyone there is so friendly, its truly a home away from home for my family. Thank you all so much and we can't wait to see you in three weeks!!!
9 years worth of OC vacations, 8 at this hotel. My kids and I wouldn't dream of staying anywhere else! The hotel is clean, the rooms are comfortable, but it's the incredible staff that takes this hotel from a place to sleep to a place that feels like home. From Mary Susan to Janice (two of my particular favorites) to the rest of the fantastic folks that work there, we've NEVER experienced an employee that hasn't help make our vacation one filled with happiness! Thank you all and we can't wait to see you in a few weeks!!
10th year at the Howard Johnson Oceanfront Plaza. Fantastic, as always. Thanks to Mary Susan and the entire staff! Might have to make it up there twice this year we ablways enjoy it so much!
We started staying at this hotel when my son was 4 years old. He is now 12 and although we have outgrown this hotel to stay for our annual week vacation to OCMD, we still stay here on short weekend trips. OCMD is like our second home so when we decided to get married May 12,2017, there was no hesitation to stay at the Howard Johnson on 12th street and get married on the beach. The weather however had a different plans for us but Mary Susan and her staff at the Howard Johnson made sure our special day was taken care of. We were able to hold our wedding in the meeting room of the hotel instead of making our guests endure the cold, rainy and windy weather outside on the beach! Mary Susan and her staff have always gone above and beyond to take care of us when we stay there. They are always warm and welcoming as well. I highly recommend this hotel if you are visiting OCMD!
We booked thru booking.com; thought we were getting ocean front. When we got here we were given a side view room. Sharon at the front desk changed our room and gave us oceanfront right away. We had a clean room with a view. We will return.
My sister and I recently stayed at the Howard Johnson Plaza Hotel and we had a wonderful time. The staff was so welcoming and made us feel at home. Our room was clean and we had a beautiful view of the ocean. The parking was convenient and we loved the location on the boardwalk. We will definitely come to stay again! Thank you!!
I did a booking through booking.com. When I booked my room I asked for an ocean view room; however when I checked in I was given a non ocean view because that is the way booking.com sent the confirmation to the hotel. When I went to my non ocean view room I was disappointed, I went to the desk and the front desk agents were very kind and changed my room to an upper floor and on the end so I could see not only the the ocean but the bay as well. Thank you to the two agents on duty at the time of my check in.
My stay Howard Johnson was the best of ever
All the staff is kind courteous friendly
Clean rooms nice pool good coffee excellent service
Will stay again there very soon
Not certain our previous review was received since we neglected to rate until the end. The friendly staff who greeted us made us feel like we were "coming back home". The weather was terrible the weekend of Oct. 2nd (nor'easter). They helped to make such conditions bearable. The room attendant showered us with floral tissue arrangements in our bathroom. Yes, that extra special touch! Now we are sorry that we neglected to take the survey which appeared on our computer upon our return. If our words are not sufficient enough, please send the original survey for us to complete. Such thoughtfulness needs to be noticed and addressed. Thank you from two appreciative guests!